Snap Finance UK is a financial services company that provides consumer loans to customers who may have difficulty obtaining credit through traditional lending channels. The company was established in the UK in 2017 and is based in Milton Keynes.
Role Purpose:
As a Strategic Analyst, you will support monitoring and optimising of the Snap Credit Decisions in the UK which already utilise established market-leading data science capabilities. You'll create and enhance data led processes, providing valuable insight across the entire UK business.
We are looking for a highly analytical and detail-oriented individual who can thrive in a dynamic financial environment. You love what you do, and show passion and energy, sharing the “our business is your business” ethos.
Key Tasks and Responsibilities:
Create and monitor KPI’s across the customer lifecycle with a focus on credit and profitability performance including but not limited to; through-the-door application quality, first payment defaults, score distributions, merchant quality, pricing, representative APRs, and collections rates.
Deliver reports proactively and clearly deliver insights and recommendations to enhance the current processes and tools in place to drive revenue, efficiencies, cost savings and a better customer outcome where possible.
Solve real business problems for Snap. Ask questions about the data and our processes and keep digging until you understand the trends and what we can do to positively influence them.
Support credit change initiatives as required, for example, embedding additional data sources like a second bureau, current account API, or implementing a new challenger credit model methodology.
Build strong relationships across the UK business and US Data Science team.
This is a Hybrid role; you will need to be able to travel to Milton Keynes at least 2-3x a week.
Qualifications/Experience:
Essential:
Numerate degree (or equivalent).
Coding experience, ideally SQL, Python or R.
Desirable:
Analytics experience: driving insight and recommendations to deliver change in business.
Experience working in the financial services, e-commerce, or technology sector.
Skills:
Essential:
Exceptional communication skills; both verbal and written.
IT Literate.
Successful track record of building strong relationships with customers and colleagues.
Strong attention to detail.
Organisation and Time Management Skills.
Always work to your best ability and leverage others around you to continually develop your skills and ability.
Work well as an individual as well as within a team.
Desirable:
Knowledge of Financial Conduct Authority (FCA) regulations e.g., CONC, DISP and Consumer Duty.
Strong knowledge of UK GDPR regulations.
Do you have Snap’s Core Values?
Care - Obsess over customers
Customers are at the forefront of everything we do.
Customers apply for Snap, customers partner with Snap, customers return to Snap, and customers love Snap.
Our success is driven by our customers and they should be considered in everything we do.
Teamwork - Empower others
Share your success and encourage others around you to succeed too.
Snap is a family and we win together. Build support that encourages the right behaviours and values and grow together.
Help others and be helped by others, together we can win!
Success - Get stuff done
Seize the day!
Feel success from delivering high quality, valuable work on time. Drive to achieve more, aim higher and develop quicker.
Ideas - Create the impossible
Think bigger and allow even the most outrageous ideas to be heard. Encourage others to share ideas and create platforms for ideas to be heard.
No idea is too big or too small. All ideas should be considered and have a response from Senior Management Team (SMT).
Benefits:
You will be eligible for up to a 10% discretionary bonus. This is based on company and individual performance.
Pension - We offer a pension scheme called NEST. The employee contributes 5%, Snap contributes 3% making the total contribution 8%. (this will be changing to 5% from September 2024)
26 days’ annual leave plus an additional annual leave scheme.
Free access to our Employee Assistant Programme (EAP).
Cycle2work Scheme.
Snap Perks Platform.
Life Assurance.
Employee Lifeworks Platform.
Gym Discounts.
A day off for your Birthday.
Annual Leave Purchase.
Healthcare
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(This means that we will supply feedback if requested after an interview.)
