The Summer Internship Programme is for candidates in their penultimate year of a bachelor’s or master’s degree, graduating in 2026.
Life at BlackRock
Wonder what it’s really like to work at BlackRock? Our employees from offices all over the world share their thoughts on what makes our culture so special and unlike any other financial services firm – and what’s kept them here.
This program is designed to provide students with a challenging, meaningful and supportive internship experience that replicates, as closely as possible, the experience of being a full-time BlackRock Analyst. The program begins with an orientation that offers a thorough overview of the firm and the opportunity to hear from a number of senior leaders.
Following orientation, interns receive on-the-job training and are given day-to-day responsibilities to contribute to their teams throughout the summer. Programming also features a speaker series, mentoring and various networking opportunities, including activities with our employee networks.
If you enjoy this program, you should explore our Full-Time Analyst Program, which you can consider applying to after your internship.
Important:
Candidates can apply for only one programme (e.g., Summer Internship Programme or Off-Cycle Internship Programme) and up to two functions within that programme (e.g., Investment Research and Analytics & Modeling). You must apply for both opportunities using the same programme application. If you withdraw your application, you cannot submit another application for this programme this year.
Client Experience (CX) Operations
Service experience is a key driver in why clients choose to do business with BlackRock. The Client Experience (CX) function touches all aspects of the client journey! Examples of the work we do include driving engagement with prospective and existing clients on service issues, strategies and solutions relevant to them; using client and employee insights to optimise processes and build technology that enables scale and efficiency in our service offerings; and providing ongoing service and advocacy for existing clients.
Our vision is to make it easier for clients to do business with BlackRock, making service so simple that it becomes a source of Alpha.
Teams you may be considered for:
It is possible that you will be evaluated for opportunities with teams other than those listed below.
Client Experience Delivery
Client-facing teams orchestrating all aspects of service delivery, and client onboarding teams bringing new business onto our platform.
Client Experience Operations
Core client operations teams driving reporting, billing and onboarding due diligence across the globe.
Client Experience Transformation
Accelerating client service via research and competitive insights, analytics, marketing, business and change management.
This function is known for:
Being the ‘face of BlackRock’ for the firm’s clients for service and operational engagement
Partnering with internal and external stakeholders to optimise the processes, service model and technology required to deliver a simplified, high-quality and client-centred service experience
The breadth, depth and diversity of our skills, expertise and talent: we’re a global team that services clients in a broad range of industries and are actively involved in “the moments that matter most” to clients in their investment journeys
What will you do as an Analyst?
Be a core point of contact for clients and / or client deliverables
Develop an understanding of the client experience journey, where your team sits within that ecosystem, and how your work adds value for clients
Perform tasks related to core service operations processes in scope for your role – billing, reporting, onboarding due diligence, or fielding and resolving questions from clients and business partners
Deep dive into processes to identify opportunities for greater efficiency or scale
Contribute to automation, data analysis and process improvement efforts
Contribute to building CX’s understanding of each client we serve
What capabilities are we looking for?
Excellent attention-to-detail, analytical, critical thinking, organisational and problem-solving skills
Strong business communication skills (written, oral, etc.)
Curiosity and an interest in understanding the “why” behind operational processes
Willingness to raise issues and see them through to resolution
Strong relationship management skills and an ability to effectively collaborate with various partners
Deadline management and the ability to be self-directed and prioritise own work
Ability to quickly learn and adapt to in-house applications (e.g., Aladdin) and evolving technology
Proficiency with Microsoft Office suite, particularly Excel, Outlook, Word
Basic or intermediate coding and programming skills (for select roles)
Your learning & development will include:
Experience working in a global team serving a diverse range of clients
Developing relationship, stakeholder, and project management / change management skills
Learning to deconstruct processes, as well as identifying and implementing improvement opportunities
Firsthand experience and view into the strategic and operational work required to service an increasingly complex and growing client base
Networking opportunities with colleagues within and outside of your function and office
Access to a wide range of resources to learn about the asset management industry and BlackRock, as well as to improve your professional skills (e.g., business writing, presenting, SQL and Python trainings) more broadly
Benefits
Emotional well-being
Financial well-being
Healthcare benefits
Life management
Pay for performance
Physical well-being
Please click here to see all of our rewards and benefits.
Next steps:
Once you submit your application, you will receive an email to complete a pre-interview assessment. You have up to five days to submit your pre-interview assessment; if you fail to do so, your application will automatically be withdrawn.
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
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